Start your claim

Takes about 2 minutes. We'll check eligibility against EU261 / UK261.

Flight number

The number on your boarding pass or booking email

Flight date

From (airport code)

To (airport code)

Airline What happened? Tell us what happened — in your own words

Details win claims: when you found out, what reason the airline gave, what they offered you, what it cost you. The more we know, the harder we can push — and the faster a human can act on your file.

Eligibility check

Full name (as on booking) Email Phone (optional) Booking reference Number of passengers claiming Ticket price paid (total for all passengers claiming)

Optional but recommended. Helps us recover any ticket refunds you’re owed in addition to EU261 compensation. Enter the total amount you paid the airline for this booking.

Almost done

To contact the airline on your behalf we need your permission (Letter of Authority).

I authorise Red Eye Fund to contact the airline and claim compensation on my behalf under EU261 / UK261. I understand the success fee is 25% of any amount recovered. The information I have provided is true and complete to the best of my knowledge. I have read the Privacy Policy and agree to the processing of my data for this claim.

✓

We’ve got your claim

A human will review eligibility within 1–2 working days and email (or text) you at .

We’re working as fast as we can. We know this money matters — we’ve been stranded too.

What happens next

1 Human review (1–2 working days) – we confirm everything and ask for any missing evidence. You’ll hear from us.

2 Claim filed with the airline – we email or text you the moment we submit.

3 We track & chase (usually 2–8 weeks). If it has been a while we automatically follow up across our sources. You’ll get the amount as soon as we know.

4 You get paid. We take only the 25% success fee — you keep the rest. No win, you pay €0.

Honest expectations — no surprises

⏱️ Realistic timeline: most successful claims take 6–16 weeks; complex or court cases can take longer. Airlines are slow — that part isn't us.

📲 We won't leave you in the dark: you'll hear from us at every stage, and at least every 14 days even when we're just waiting on the airline.

🚪 Cancel free anytime before we file — no fees, no lock-in. If we've filed and later win, only then does the 25% apply.

🧭 If we can't win it, we'll tell you plainly — and you owe nothing.

Speed things up — add your evidence now

Boarding pass, booking confirmation, or any airline email about the disruption. PDF or photo, up to 8 MB, max 5 files.

🔒 Sent encrypted, stored only with your claim, seen only by the human reviewing it — and permanently deleted along with all your personal data after your payout (or the moment you ask). If you'd rather, you can also just reply to our email with the documents.

Your reference:

Track progress any time at Claim status (you’ll need this reference + the email you used). Reply to any email and a human will get back to you shortly.

Track my claim Back to home

🔒 Every step, in the open

What we take: only what the claim needs — name, email, flight details, booking reference, and your signed authority. Nothing else, ever.
What we never take: card or bank details. The airline pays you directly; we invoice our 25% only after you're paid. No win — you pay €0.
Where it lives: encrypted in transit, stored on Cloudflare's edge network and Shopify. A human reviews every claim before anything is sent to an airline.
You always know where you stand: live status at claim status from "received" to "paid" — and we tell you honestly if you're owed nothing.
When it's over, it's gone: after a successful payout you get a receipt and your personal data — evidence files included — is permanently deleted. Want out sooner? Ask any time and it's deleted the same way. Full detail: privacy · why trust us.